Returns & Exchanges
At Macfox, we want you to be fully satisfied with your high-performance gear, which is why we offer a 30-day return policy on all unworn and original-condition items. Whether the fit isn't right or you've changed your mind, our hassle-free process ensures you can get back to your sport as quickly as possible.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in resalable condition.
Ship It Back
Print your prepaid shipping label provided by the portal and drop off the package at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing